frostytech ("Company," "we," or "us") respects your privacy and is committed to
Our privacy commitment is based on the ten principles contained in the
Personal Information Protection and Electronic Documents Act (Canada)
content, functionality and services offered on or through frostytech.com (the
"Website"), whether as a guest or as a registered user. This policy
applies to Personal Information we collect on the Website and in email, text,
forms or other electronic messages between you and the Website.
By using the Website, you accept and agree to be bound and abide by the Privacy
or use the Website.
Personal Information under PIPEDA is any information about an identifiable
individual, but does not include the name, title, business address or telephone
number of an employee of an organization.
Why do we collect Personal Information?
We collect Personal Information in order to provide advertising to you.
How do we collect personal information?
We collect personal information only by lawful and fair means, and only
collect personal information that is reasonably necessary for the legitimate
purposes identified and for which consent has been obtained.
Information You Provide To Us. The Website provides various places for users
to provide information. We collect information that users provide by filling out
forms on the Website, communicating with us via contact forms, responding to
surveys, search queries on our search feature, providing comments or other
feedback via the Website.
We use information you provide to us to deliver the requested product and/or
service, to improve our overall performance, and to provide you with offers,
promotions, and information.
Information We Collect Through Automatic Tracking Technology
As you navigate through our Website, we may use automatic data collection
technologies including Google Analytics, Google Tag Manager to collect certain
information about your equipment, browsing actions, and patterns. This will
generally include information about your location, your traffic pattern through
our Website, and any communications between your computer and our Website.
Among other things, we will collect data about the type of computer you use,
your Internet connection, your IP address, your operating system, and your
The information we collect automatically is used for statistical data and
will not include personal information. We use this data to improve our Website
and our service offerings. To the extent that you voluntarily provide personal
information to us, our systems will associate the automatically collected
information with your personal information.
Similar to other commercial websites, our Website utilizes a standard
technology called "cookies" and server logs to collect information about how our
site is used. Information gathered through cookies and server logs may include
the date and time of visits, the pages viewed, time spent at our site, and
websites visited just before and just after our own, as well as your IP
The Company reserves the right to use technological equivalents of cookies,
including social media pixels. These pixels allow social media sites to track
visitors to outside websites so as to tailor advertising messages users see
while visiting that social media website. The Company reserves the right to use
these pixels in compliance with the policies of the various social media
Some content or applications, including advertisements, on the Website are
served by third-parties, including advertisers, ad networks and servers, content
or in conjunction with web beacons or other tracking technologies to collect
information about you when you use our website. The information they collect may
be associated with your personal information or they may collect information,
including personal information, about your online activities over time and
across different websites and other online services. They may use this
information to provide you with interest-based (behavioral) advertising or other
If you choose to correspond with us through email, we may retain the content
of your email messages together with your email address and our responses. We
provide the same protections for these electronic communications that we employ
in the maintenance of information received online. This also applies when you
register for our website, sign up through any of our forms using your email
address. For further information see the email policies below.
We are committed to keeping your e-mail address confidential. We do not sell,
rent, or lease our subscription lists to third parties, and will not disclose
your email address to any third parties except as required by law.
All e-mails sent by us will be in compliance with the Canadian Anti-Spam
Legislation ("CASL"), including clearly stating who the e-mail is from and
provide clear information on how to contact the sender. In addition, all e-mail
messages will also contain concise information on how to remove yourself from
our mailing list so that you receive no further e-mail communication from
us. Users who no longer wish to receive our newsletter or promotional
materials may opt-out of receiving these communications by clicking on the
unsubscribe link in the e-mail.
How do we use your information?
We use personal information for purposes of presenting our Website and its
contents to you, providing you with information, providing you with offers for
products and services, providing you with advertising.
From time-to-time, we may use the information you provide to us to make you
offers to purchase products and services provided by third parties in exchange
for a commission to be paid to us by such third parties. Should you opt to take
part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display
advertisements to you that are tailored to your personal characteristics,
interests, and activities.
Disclosure of Information
As a general rule, we do not sell, rent, lease or otherwise transfer any
information collected either automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates,
and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a
lawyer or collection agency, when necessary to enforce our terms of service or
any other agreement between you and the Company.
We may provide your information to any successor or assign in the event of a
merger, divestiture, restructuring, reorganization, dissolution, or other sale
or transfer of some or all of the Companyâ€™s asserts and/or business.
We may disclose information when legally compelled to do so when we, in good
faith, believe that the law requires it, or for the protection of our legal
rights, or when compelled by a court or other governmental entity to do so.
We use appropriate security measures to protect against loss, theft,
unauthorized access, disclosure, use or modification of personal information.
Such measures will vary depending on the sensitivity, amount, format, nature and
storage of the personal information and will involve, as applicable, physical,
organizational and electronic security measures, including premises security,
restricted file access, technological safeguards including security software and
firewalls to prevent unauthorized computer access, and password and security
policies. In communicating with us, you should be aware that e-mail is not
a fully secure medium.
Updating Information and Correcting Errors
Since we use your personal information to provide goods or services to you,
it is important that the information be accurate and up-to-date. If any of
your information changes, is inaccurate or incomplete, please inform us so that
we can make any necessary changes.
Access to Personal Information
We will respond promptly to any request for access to your personal
information and will advise you of the cost, if any, prior to the retrieval of
such records or information. We will not respond to requests for access to
personal information that are frivolous, vexatious or repetitious. In
certain circumstances, we may be unable to provide access to some or all of the
personal information that we hold about you.
Visitor GDPR Rights
If you are visiting this Website from within the European Union ("EU"), you
are entitled to certain information and have certain rights under the General
Data Protection Regulation of the EU which include the following:
We will retain the any information you choose to provide
to us until the earlier of: (a) you asking us to delete the information, (b) our
decision to cease using our existing data providers, or (c) We decide that the
value in retaining the data is outweighed by the costs of retaining
You have the right to request access to your data that
we store and the rights to either rectify or erase your personal
You have the right to seek restrictions on the
processing of your data.
You have the right to object to
the processing of your data and the right to the portability of your
To the extent that you provided consent to the our
processing of your personal data, you have the right to withdraw that consent at
any time, without affecting the lawfulness of processing based upon consent that
occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has
jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a
contract with you. We will not require you to provide consent for any
unnecessary processing as a condition of entering into a contract with us.
For more information about your rights as a website visitor from the EU and
the GDPR, please see the European Commission website here â€“ https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.
Please check our Website for the most up-to-date version of the policy.
Questions, concerns or requests for access
contact us as follows:
Policy Last Updated: Sept 21, 2023