"The bad part about standing up for your rights can be the very REAL possibility that you will never again get another piece of hardware from the company in question. Most companies look at each situation on a case to case basis, so any company worth their weight in salt, would never hold a grudge against a website that is simply standing up for their rights. Especially when the website has a legitimate complaint. But sometimes they do."
FULL STORY @ HYPOTHERMIA (http://hypothermia.gamershardware.com/nv_bs_pt2.htm)